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This guide is intended for administrators responsible for setting up users and configuring the organisation’s job architecture.

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Accessing the Admin Panel

To manage users or configure organisational settings:
  1. Click on the Profile Menu.
  2. Select Admin Panel.
From the Admin Panel, you can:
  • Manage users
  • Create job architecture

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User Management

Administrators can create and assign roles to different types of users.

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Create a new user

1

Navigate to User Management

Go to the Admin Panel and select the User Management tab.
2

Initiate Creation

Click + Create User.
3

Enter Details

Enter the user’s details and assign the appropriate role(s).
4

Finalize

Click Create. The invited user will receive an activation email.

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User Roles

Different roles provide different access permissions.

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Talent Marketplace (TM) Roles

RoleDescription
TM Super AdminThe primary organizational administrator who holds full system permissions and is automatically assigned to the first user who signs up for the company account.
TM UserThe mandatory baseline role required for any employee to access core features like skill profiling, course recommendations, and the learning dashboard.
TM Gig CreatorAn administrative role specifically responsible for creating, posting, and managing short-term internal projects or “gigs”.
TM Skills Inventory AdminAn administrator focused on managing the organization’s overarching skills database and monitoring high-level workforce capability trends.

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Talent Attraction (TA) Roles

RoleDescription
TA Super AdminA recruitment-focused administrator who supervises all organizational job postings and manages high-level candidate matching workflows.
TA Partner AdminThe direct hiring manager responsible for the hands-on recruitment process, including interviewing, onboarding, and day-to-day supervision of new hires.
TA Job OwnerThe individual or business unit accountable for a specific role’s existence, budgetary impact, and overall performance metrics.
TA JobseekerAn internal employee role that enables non-HR staff to receive personalized job matches and apply for open opportunities within the company
The TM User assignment is mandatory for all users to access the Talent Marketplace features.

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Configuring Job Architecture

Administrators can define the organisation’s job structure to enable accurate mapping and recommendations.

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Create a new job hierarchy

  1. Go to the Admin Panel.
  2. Navigate to the Job Architecture tab.
  3. Click Create Job Hierarchy/Pathway.

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Step-by-Step Configuration

1

Hierarchy Setup

Enter values for L1–L4 and review the hierarchy preview.
2

Job Profiles

Add up to three job profiles (L5).
3

Seniority

Assign Rank Level values and define Rank Names (L7).
4

Content

Add job descriptions and required skills for each role.
5

Save changes

Review the final hierarchy preview and click Create to save.

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Understanding Job Hierarchy Levels

The platform supports structured job levels:
  • L1 – Entity or subsidiary
  • L2 – Division
  • L3 – Department
  • L4 – Job role
  • L5 – Job profile or job title
  • L7 – Job rank name
Rank Level represents the seniority level. Lower numbers indicate higher rank (e.g., Level 1 is more senior than Level 5).

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Job Architecture Rules

When configuring your hierarchy, the primary rule is that “One child can only have one parent”.
  • L1–L4 must maintain unique parent relationships. You cannot use the same name for a level if it is being assigned to a different parent.
  • L5 and L7 are flexible and can be reused multiple times across different branches of the hierarchy.

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Examples of Hierarchy Logic

1. Initial Valid Entry
  • JobTech Australia (L1) > Product (L2) > Career+ (L3) > Product Development (L4) > Product Manager (L5) > Senior Manager (L7)
2. Incorrect Mapping (Duplicate Child)
  • JobTech Australia (L1) > Product (L2) > TalentTrack+ (L3) > Product Development (L4)
  • Why it fails: You cannot use “Product Development” as an L4 under “TalentTrack+” because it is already mapped to “Career+”.
3. Correct Mapping (Unique Child Name)
  • JobTech Australia (L1) > Product (L2) > TalentTrack+ (L3) > TalentTrack+ Product Development (L4) > Product Manager (L5) > Senior Manager (L7)
  • Note: Using a unique name for L4 resolves the conflict. Notice that L5 and L7 names can still be reused.
4. Regional Differentiation
  • Incorrect: JobTech Singapore > Product (Because “Product” is already a child of a different (L1/entity). Refer to point no 1)
  • Correct: JobTech Singapore > Product (SG) > TalentTrack+ (SG) > Product Development (SG) > Project Manager (L5) > Senior Manager (L7)

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Why Job Architecture Matters

Proper job architecture is the foundation for platform intelligence, enabling:
  • Accurate job role matching
  • Hyper personalised recommendations
  • Structured career pathways
  • Clear internal mobility alignment
Incomplete or inconsistent hierarchy configuration may affect matching accuracy across the platform.